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Everroam

FAQ

Questions we expect before a first walk.

How a walk actually gets booked and run. Operational answers, not legal terms; anything still open, ask at the Meet & Greet.

Before the first walk

  • A walker comes to your home to meet you and your dog, look over access and routine, and confirm the fit. It is free, and no walk is booked until it has happened.

  • Yes — recurring plans are the core of Everroam. You pick a monthly walk count with preferred days and time windows. Start with a Meet & Greet; if we can serve your address, we set the plan from there.

  • Bring it up at the Meet & Greet. Whether dogs go out together depends on size, behavior, and the walker on the visit, so please do not assume a multi-dog walk until it is confirmed.

  • Tell us on the booking form and again in person. Reactivity, leash pulling, barrier frustration, or a bite history does not automatically disqualify a dog, but it changes how we staff the visit and whether we can take the work. Honesty here keeps everyone safer.

Who walks your dog

  • Recurring plans are built around one local walker whenever scheduling allows. If yours is out, we look first to another walker who already knows the neighborhood. Consistency is the goal, not something we can promise for every visit.

  • We contact you and offer a backup from the same service area when one is free, or help you reschedule. If we cannot cover the visit properly, we will say so rather than send someone unprepared.

Day to day

  • Access is arranged at the Meet & Greet — lockbox, door code, keys, or whatever you already use. We write down what you prefer. Do not put codes in the booking form if you would rather not; we can collect them directly later.

  • Walks are adjusted for ice, storms, and heat that are unsafe for the dog or the walker. That can mean a shorter outing, a potty break, or rescheduling. We tell you when weather changes the plan.

  • Not on this website — there is no checkout here and no card is collected. Published rates treat recurring plans as a monthly amount and one-time walks per visit. The method and billing timing are confirmed with you after the Meet & Greet.